FAQ  

Frequently asked questions

Do we ship internationally?


Yes! We offer shipping to New Zealand, Thailand, Canada, UK, and most of Europe.




What sizes do we offer?


Our Soft Hands Neck Strap and Free Ride Strap are available in an array of sizes! To see the sizes available, and how to size your horse, check out our sizing chart.




Can I request a colour?


Yes! If we can source it, you can have it. Place your order, and let us know your special order colour in the drop down box. We will get back to you with the possibility ASAP.




What if my product requirements are not listed?


We are happy to do custom orders where possible! Please contact us with your requests and we will let you know ASAP.




How much is postage?


Postage starts from $5. We use parcel post via Australia Post with both tracking and non tracking offers, we offer free shipping over $200





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